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Payless Reviews

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Overall Rating

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3 Reviews
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About Payless

There are multiple entities associated with the name "Payless". One of them is Payless Car Rental, which offers a variety of car rental products and services. These include GPS, child safety seats, travel tab adventurer, and more. They also offer e-toll services for a faster and seamless ride. Additionally, they provide rental car protection and insurance coverage to protect you and your rental car.

Another entity is Pay Less Super Markets, where you can shop for groceries, find digital coupons, and order online. They offer fresh recipes, cooking tips, weekly digital deals, and more. They also provide services like filling prescriptions, saving with hundreds of digital coupons, getting fuel points, cash checks, sending money, and more.

There's also Payless Merchant Solutions, known for products like ZeroCostProcessing, Merchant Processing, e-Commerce, Card-Not-Present, Retail, Mobile, Processing, and Risk. Their services include Mitigation Services, ACH Service POS Systems, Trade Partnerships, Gateways.

Please specify which "Payless" you are interested in for more detailed information..

Payless Pros & Cons

Pros:

  • Affordability: Payless.com is known for offering low prices, making it a cost-effective option for footwear.
  • Variety of Products: Payless offers a wide range of footwear styles, including boots, dress shoes, sandals, sneakers, and heels for women, children, and men.
  • Discounts and Special Offers: The website often provides discounts and special offers, which can be attractive to budget-conscious shoppers.

Cons:

  • Customer Service Issues: Many customers have reported difficulties in contacting customer service, with some reviews indicating that emails and phone calls go unanswered or are met with unhelpful responses.
  • Return Policy: Payless charges customers for return shipping, which can be a significant additional cost, especially if the shoes do not fit as expected.
  • Order Issues: There have been reports of orders not being delivered, with tracking information indicating that packages are stuck in transit or undeliverable.
  • Sizing Issues: Some customers have experienced problems with sizing, with shoes arriving too small or not fitting as described on the sizing chart.

Overall, while Payless.com offers affordable options and a variety of products, its customer service and return policies have been major points of contention for many customers.

Payless Coupon & Discount Codes

30% off your Payless ShoeSource order plus free shipping. Storewide promotion. Can be used online only!

Verified 6 days ago2060 Uses
30% OFF

Take 30% off your next order!

Verified 4 days ago580 Uses
30% OFF

Take 20% off your Payless ShoeSource purchase. Can be redeemed online only!

Verified 8 days ago1500 Uses
20% OFF

Payless Customer Reviews (3)

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Silke Jaeger
Silke Jaeger
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Feb 11, 2023
Jasmin Alvarez
Jasmin Alvarez
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Feb 11, 2023
Leonard Carrol
Leonard Carrol
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Feb 11, 2023

Payless Customer’s Q&A

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Payless Features and Benefits

Key Features and Benefits of Payless.com:

  1. Digital Asset Management:

    • Cloudinary Integration: Payless uses a cloud-based digital asset management tool from Cloudinary to automate the processing of thousands of images, videos, and other digital assets. This tool integrates with Salesforce Commerce Cloud, ensuring seamless management and optimization of media across various channels.
  2. Efficient Image Management:

    • Automated Processes: The tool handles cropping, resizing, reformatting, and optimizing images for different channels. It also includes text addition and tagging for easy management.
    • Compression Algorithms: Cloudinary runs compression algorithms to reduce file sizes, and it can make wholesale changes across images if needed, such as adjusting pixel dimensions for thumbnail images.
  3. Enhanced Customer Experience:

    • Rich Content: The demand for rich content to help customers imagine using or owning a product is high. Media is central to storytelling and customer engagement, leading to higher conversions.
    • Customizable Product Views: The system allows for multiple manipulations of product images, including recoloring and adjusting tagging nomenclature to accommodate different inventory needs.
  4. E-commerce Integration:

    • Salesforce Integration: The digital asset management tool is fully integrated with Salesforce Commerce Cloud, ensuring that all raw image files flow through the Cloudinary funnel. This integration enhances the e-commerce catalog and content management systems.
    • Marketing Materials Access: The Cloudinary plugin creates an access point for Payless marketing materials, providing a set of approved assets to keep the entire team, including franchises, on brand.
  5. Operational Efficiency:

    • Streamlined Processes: The previous process involved shooting images in Topeka, Kansas, and then uploading raw files via FTP to a third-party vendor for color correction, silhouetting, cropping, and approval. This process was laborious and convoluted.
    • Nimble and Responsive: The new system allows for better quality control of imagery and is more responsive to growth needs, enabling Payless to focus on products and omnichannel customer engagement.
  6. Customer-Focused Initiatives:

    • Web-Based Shoe Finder: Payless uses a web-based shoe finder application to help customers find the merchandise they want, enhancing the shopping experience.
    • Pricing Strategy and Hispanic Marketing: Payless is piloting a new pricing strategy and has launched Hispanic marketing in the U.S. to better connect with its customers and reach an important and under-served portion of its customer base.
  7. Brand Portfolio:

    • Strong Brands: Payless features a strong portfolio of brands including Champion, American Eagle, Christian Siriano, Airwalk, KangaROOS, Dexter, and Brash, catering to various customer preferences.
  8. Global Presence:

    • International Footprint: Payless operates an online store and has approximately 3,600 brick-and-mortar stores in more than 40 countries, serving millions of consumers globally.
  9. Customer Loyalty Programs:

    • Payless Perks Club: The company offers a loyalty program called Payless Perks Club, which provides instant savings and discounts on already low rental rates, enhancing customer loyalty.

What other payment methods does Payless.com accept?

Payless.com accepts PayPal as a payment method. Customers can simply click the PayPal option when checking out in the shopping cart. It's also possible to enter credit card information if preferred. PayPal allows customers to buy now and pay later, breaking up payments over weeks or even months with no interest or penalty. This makes it a safe and secure method of payment for purchases made throughout the world..

Payless FAQs

FAQ

Payless Alternatives

Top 10 alternatives to Payless.com:

  1. Famous Footwear: Known for offering huge discounts on branded athletic shoes. Famous Footwear operates over 1100 retail stores across the United States.
  2. Aldo: A popular Canadian shoe company that sells footwear and accessories. Aldo operates over 2000 stores worldwide.
  3. Shoe Carnival: Offers brand name shoes at affordable prices. Shoe Carnival has almost 600 retail stores across the United States.
  4. Amazon: The largest internet-based retailer, offering every type of footwear including athletic shoes, boots, and sneakers.
  5. DSW (Designer Shoe Warehouse): A publicly traded American company with almost 500 retail stores across the United States. DSW offers shoes, boots, sandals, and handbags.
  6. Foot Locker: One of the largest shoe store chains worldwide, selling athletic footwear and activewear.
  7. Macy’s: A well-known department store that offers a wide range of footwear options.
  8. Skechers: Known for its comfortable and stylish footwear, Skechers operates numerous retail stores globally.
  9. Rainbow: Offers affordable and trendy footwear options.
  10. Target: A popular retail chain that offers a variety of footwear options at competitive prices.
FAQ

Payless.com Return Policy?

Items purchased from Payless.com can be returned within 30 days of purchase for a full refund. The return must include the item in its original packaging along with a completed Return form. The return is processed within 10 days and the original form of payment is credited. However, the return shipping cost is the responsibility of the customer.

When shopping online at Payless.com, free shipping is offered for purchases of $35 or more. This typically equates to buying two pairs of shoes. Please note that old gift cards cannot be used at the online store as they were devalued by the bankruptcy court in 2019.

Please contact the store directly for the most current policies as they are subject to change..

FAQ

About Payless.com Popular Products and Services?

Payless.com offers a variety of products and services. In the car rental sector, they provide car rental products such as GPS, child safety seats, and more. They also offer services like e-toll services for a faster and seamless ride. Protections are available to protect customers and their rental cars.

In the fashion and footwear sector, Payless.com offers a collection of globally recognized brands such as Airwalk, American Eagle, Rugged Outback, Cross Trekkers, Comfort Plus, and more. They provide a range of products from laid-back vibes to ruggedly handsome outdoor footwear, stylish sportswear, and elegant-yet-comfy footwear. They also offer stylish accessories like belts, wallets, and handbags.

In addition, they have an online store where customers can shop for shoes, sandals, boots, school shoes, athletics shoes, and more for women, men, and children. They carry great brands such as SafeTStep, SmartFit®, Spotlights, and more.

All these offerings are designed to enhance the customer's rental or shopping experience. They strive to provide quality, style, and affordability in one place.

FAQ

How do I use the buy now, pay later feature with PayPal on Payless.com?

To use the Buy Now, Pay Later feature with PayPal on Payless.com, follow these steps:

  1. Shop for your desired items on Payless.com.
  2. Add the items to your shopping cart.
  3. Proceed to checkout.
  4. Select the PayPal option when checking out in your shopping cart.
  5. You will be redirected to PayPal's site. Log in to your PayPal account.
  6. Select a Pay Later offer at checkout, such as Pay in 4 or Pay Monthly, for qualifying purchases.
  7. Complete the transaction.

Remember, this feature allows you to break up your payments over weeks or even months with no interest or penalty. Enjoy your shopping!

FAQ

Can I find any discounts or promotions on Payless.com?

Yes, there are several discounts and promotions available on Payless.com. For instance, there are digital coupons for groceries with deals and discounts available every day. There are also weekly digital deals and special savings events. Customers can save on their first pickup or delivery order of $75 or more. There are also discounts available for Boost Membership. Additionally, there are savings on specific items like Quaker Instant Oatmeal, Cap'n Crunch Cereal, Life Cereal, and Hellmann's® or Best Foods® Mayo. Please note that some discounts are only available for pickup or delivery orders. It's recommended to check the website regularly for the most current deals and promotions. If you're a rewards member, you can take advantage of a 25% discount on all orders. Payless also regularly offers coupon codes for online purchases, typically for 15-20% off your entire purchase. Please provide your phone number or email address at checkout to take advantage of these discounts. If you need more information, please let me know.

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